Retained Trust

Want to know what it takes to build, scale, and sell your agency?

Retained Trust is a weekly podcast where host Karl Hughes goes deep with digital service business owners to uncover the habits, tactics, and strategies they’ve learned to grow successful companies. Along the way, you’ll hear about Karl’s journey running and acquiring niche digital agencies as he learns from guests with a variety of backgrounds and experience levels.

Recent Episodes

July 8, 2025

EP.37 - JD Graffam on Building, Buying & Balancing Agencies and SaaS

In this episode of Retained Trust , host Karl Hughes talks with JD Graffam, founder of Simple Focus and operator of a portfolio of SaaS companies. JD shares how he grew from a small-town agency owner to running multiple busin...
July 1, 2025

EP.36 - Systems to Space with Louis Shulman

In this episode of Retained Trust, host Karl Hughes sits down with Louis Shulman, co-founder of Orbit, to explore how a content marketing agency evolved into a multi-pronged venture encompassing data analytics, automation tha...
June 24, 2025

EP.35 - The Exit Equation: Len Bruskiewitz on Preparing Your Business to Sell

In this episode of Retained Trust, host Karl Hughes speaks with Len Bruskiewitz, founder of Greater Heights Coaching, about how small business owners can better prepare for a successful exit. With decades of experience in tec...
June 17, 2025

EP.34 - Early Bets and Big Gains in Dev Marketing with Rebecca Mosner

In this episode of Retained Trust, host Karl Hughes talks with Rebecca Mosner, co-founder of Maximize Partners, about the agency’s journey from a developer-focused content marketplace to a high-touch consultancy. Rebecca shar...
June 10, 2025

EP.33 - Garrett Mehrguth on Scaling, Acquiring, and Staying Sharp

In this episode of Retained Trust, host Karl Hughes sits down with Garrett Mehrguth, founder of Directive and Abe, to unpack what it really takes to build, scale, and sustain a high-performing digital agency. Garrett shares w...
June 3, 2025

EP.32 - Mastering LinkedIn for Agency Growth with Aman Ghataura

In this episode of Retained Trust, host Karl Hughes speaks with Aman Ghataura, founder of The Media Engine, about his evolution from a number two in a digital agency to starting and scaling his own business. Aman shares how h...